Questions for Ethical Judgment
If you answered "Yes" to all of the above questions, you may act based on ethical judgment

If it is difficult to make a judgment on your own, please speak with company units in charge of ethics and/or compliance.

Hana Financial Group Code of Ethics Code One
  • Does my decision comply with Code One?
  • Will no problems result if the action I plan to take is disclosed to the media and/or to other employees?
  • Would others make the same decision if they were in the same situation as me?

Chapter1
Attitude of Officers and Employees

  • 1. Sense of Duty

    Hana officers and employees shall carry out their assignments with a strong sense of duty and responsibility based on integrity and transparency.

  • 2. Mutual Respect and Prohibition against Discrimination

    Hana officers and employees shall respect each other and shall not discriminate against each other for any reasons whatsoever on the basis of a person’s nationality, gender, educational background, etc.

  • 3. Separation of Public and Private Matters

    Hana officers and employees shall draw a clear line between public and private matters and shall not pursue personal interests.

  • 4. Compliance

    Hana officers and employees shall fully understand and observe policies relating to compliance and code of ethics.

  • 5. Protection of Information

    Hana officers and employees shall protect information about customers and the company, and shall not use any such information for their personal interests or the interests of a third party.

  • 6. Protection of Company Assets

    Hana officers and employees shall use and protect the tangible and intangible assets of the company, including the company’s brand.

  • 7. Execution of Expenditures

    Hana officers and employees shall utilize expenditures in an appropriate manner and shall not use their budget for their personal interests.

  • 8. Prohibition against Inappropriate Orders

    Hana officers and employees shall not give inappropriate orders to subordinates and shall not follow any inappropriate order(s) from supervisors.

  • 9. Prohibition against Sexual Harassment

    Hana officers and employees shall not engage in sexually inappropriate behavior causing humiliation or shame.

  • 10. Prohibition against Extension of Personal Loans

    Hana officers and employees shall not lend money to or borrow money from a customer or from other officers or employees and shall not extend any guarantees to such persons.

  • 11. Prohibition against Conflicts of Interest

    Hana officers and employees shall not be involved in conflicts of interest with customers or a company (investment, business deals, etc.) and shall not take a concurrent position at a different company without prior approval from the company.

  • 12. Restrictions on Receiving Gifts, etc

    Hana officers and employees shall not receive or request any tangible or intangible benefits such as money or gifts from interested parties.

  • 13. Whistle-blowing and Whistle-blower Protection

    Hana officers and employees shall report any violation of compliance and/or the code of ethics and any possible violation of compliance or code of ethics to the divisions in charge of ethics, compliance, or audit and examination; and a company shall protect the whistle-blower’s identity and prevent any possible disadvantages to the whistle-blower.

  • 14. Outside Activities

    Hana officers and employees shall not express their opinions regarding the business of a company in any outside media, publication, and lecture without the prior approval of a company.

  • 15. Prohibition against Political Activities

    Hana officers and employees shall not be involved in political activities within a company and shall not express political opinions that could affect a company externally.

  • 16. Records and their Preservation

    Hana officers and employees shall accurately prepare and preserve any records, materials, and/or information related to business, and shall not falsify or make any false report regarding records, materials, and/or information related to business.

  • 17. Cooperation among Group Members

    Hana officers and employees shall cooperate with each other for the interests of a customer and the Group and shall not engage in any unfair transactions.

Chapter2
Attitude Toward Officers and Employees

  • 18. Fair Evaluation and Rewards

    A company shall evaluate and provide compensation to its officers and employees based on fair standards.

  • 19. Provision of Growth Opportunities

    A company shall provide opportunities for self-development in a bid to enhance the expertise and/or capabilities of its employees.

  • 20. Contentment of Group Members

    A company shall make efforts to help its officers and employees achieve a balance between work and life and enjoy a healthy family and personal life.

Chapter3
Attitude Toward Interested Parties

  • 21. Protection of Customers’ Properties

    Hana officers and employees shall provide trustworthy products and services that satisfy customers and protect customers’ assets, based on a fiduciary duty.

  • 22. Protection of Customers’ Right to Know

    Hana officers and employees shall protect customers’ right-to-know and provide them with the information required for rational decisions in an timely and accurate manner.

  • 23. Win-Win with Partner Companies

    Hana officers and employees shall conduct transactions with partner companies in a fair and transparent manner and make efforts to grow together.

  • 24. Protection of Shareholders’ Interest

    Hana officers and employees shall respect the reasonable demands and suggestions of shareholders and make efforts to enhance shareholder value.

  • 25. Social Responsibility

    Hana officers and employees shall create value in society through legal and fair business activities, contribute to the country’s development, and fulfill the responsibilities and duties of a company as a member of the community.