Towards handling cases of illegal activity, improper behavior, or sexual harassment among Hana Financial Group employees fairly and promptly, Voice of Integrity serves as a receiver of a variety of reports from employees or customers.

Hana Financial Group accepts reports on any of the following activity among its employees:

1. ①Possible violation of laws or internal regulations of the Group, and unfair business activities
2. ②Sexual harassment, sexual discrimination, or non-compliance with the Group’s personnel management regulations
3. ③Illegal acts, unfair instructions, and violations of the Code of Ethics committed by a supervisor
4. ④Cover-ups and delays in reporting incidents, or other cases suggesting an incident has occurred.

• Reports regarding the Group’s affiliates should be posted on that affiliate’s website (online petitions, customer center).
• Upon receipt of reports by an affiliate, the relevant division (Compliance department, or Examination department) of that affiliate will process them.
• Reports should provide specific facts or circumstances. Reports unsubstantiated by facts may be considered libel or slander, and reports on an individual’s personal affairs will not be processed.

Via email, regular mail or face-to-face (meeting)

• Email address : voice2hana@hanafn.com
• Address : Voice of Integrity, Compliance Support Team, Hana Financial Group, 66, Eulji-ro, Jung-gu, Seoul, Republic of Korea (04538)